Privacy Policy

Last updated: 19 August 2024

Institute of Growing Capacity / iGrow respects your privacy and is committed to handling your personal information responsibly.

What information we collect

We may collect personal information such as your:

  • name

  • email address

  • job title or role

  • organisation details

  • information you provide through our website, forms, surveys, events or enquiries

We may also collect basic website usage information through analytics, cookies and similar technologies.

How we use your information

We may use your information to:

  • provide resources, downloads or services you request

  • respond to enquiries

  • communicate with you about relevant leadership, people and performance resources

  • send newsletters or marketing communications where appropriate

  • improve our website, programs and services

  • manage client and business relationships

You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us.

How we collect information

We may collect information directly from you through:

  • our website

  • Meta/Facebook or Instagram lead forms

  • email

  • event registrations

  • surveys and assessments

  • consultations and other business interactions

Third-party service providers

We may use trusted third-party platforms to operate our business, including website hosting, email marketing, CRM, advertising, payment and analytics providers.

These may include services such as Squarespace, Meta, HubSpot, Mailchimp and other business technology providers.

These providers may process or store information on our behalf in accordance with their own privacy and security practices.

Keeping your information secure

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

We only keep personal information for as long as reasonably necessary for our business or legal purposes.

Accessing or correcting your information

You can contact us if you would like to:

  • access personal information we hold about you

  • correct or update your information

  • ask us to delete information where appropriate

  • unsubscribe from communications

  • raise a privacy concern

Contact

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Institute of Growing Capacity / iGrow
Ella Zhang
Email: ella@ellazhang.com.au
Website: www.ellazhang.com.au

We may update this Privacy Policy from time to time to reflect changes to our business practices or legal obligations.